FAQ
Some frequently asked questions

Popular questions
- I want to convert inches to decimals.+
HERE'S GRILLE CONVERSION THUMBS DECIMAL . Although we boarded the charter vigilantly , we are not held responsible for errors that may be allocated to your projects following these conversions.
1/64 .0156
1/32 .0313
3/64 .0469
1/16 .0625
5/64 .0781
3/32 .0939
7/64 .1094
1/8 .1250
9/64 .1406
5/32 .1563
11/64 .1719
3/16 .1875
13/64 .2031
7/32 .2188
15/64 .2344
1/4 .2500
17/64 .2656
9/32 .2813
19/64 .2969
5/16 .3125
21/64 .3281
11/32 .3438
23/64 .3594
3/8 .3750
25/64 .3906
13/32 .4063
27/64 .4219
7/16 .4375
29/64 .4531
15/32 .4688
31/64 .4844
1/2 .5000
33/64 .5156
17/32 .5313
35/64 .5469
9/16 .5625
37/64 .5781
19/32 .5938
39/64 .6094
5/8 .6250
41/64 .6406
21/32 .6563
43/64 .6719
11/16 .6875
45/64 .7031
23/32 .7188
47/64 .7344
3/4 .7500
49/64 .7656
25/32 .7813
51/64 .7969
13/16 .8125
53/64 .8281
27/32 .8438
55/64 .8594
7/8 .8750
57/64 .8906
29/32 .9063
59/64 .9219
15/16 .9375
61/64 .9531
31/32 .9688
63/64 .9844
1.000
- There is a high standard for the text included in a large format visual ?+
HERE'S CHARTERS 2 CLARITY IN TWO DIFFERENT SOURCES CAN BE USED FOR YOUR PROJECTS REFERENCE DISPLAY GRAND FROMAT . HOWEVER , IT IS SUGGESTED TO ALWAYS TEST YOUR REMOTE PRINTING A PORTION OF THE ASSEMBLY VISUAL AND HAVE WANTED TO DISTANCE .
1.
DISTANCE MINIMUM HIGH
100’ 4’’
250’ 10’’
360’ 16’’
500’ 22’’
750’ 33’’
1000’ 43’’
* CHARTER THIS COMES FROM PENNSYLVANIA INSTITUTE OF TRANSPORT , PENN STATE UNIVERSITY AND THE SIGN OF CONCSULAT THE USA .
THIS IS BASED ON A SIGN OUTSIDE BRIGHT WITH LETTERS HELVETICA . CERTAIN FACTORS COULD AFFECT THESE DATA, SUCH AS: COLOR LETTERS , TYPOGRAPHY , TRAFFIC , WEATHER , ETC.
2.
LETTER MAXIMUM DISTANCE HIGH IMPACT
2’’ 50’ 20’
4’’ 150’ 40’
6’’ 200’ 60’
8’’ 350’ 80’
10’’ 450’’ 100’
12’’ 525’ 120’
- Do you have a confidentiality ethics?+-Vü Communications will not disclose or not sell information exchanged with a customer.
- What are your policies and terms of orders?+
-The Quotations are valid for a period of 30 days and Vü Communications reserves the right to honor, to cancel or modify the specifications prior to production while ensuring to obtain client approval before spending incurred.
-mainly In stationery projects, fluctuations of +/- 10% of the ordered quantity is acceptable and it can be charged pro rata. In addition, for a package by package, a difference of +/- 5% per batch is deemed compliant.
-Each Into production must be accompanied by a notice of acceptance emailed to info@vousmavezvu.com or a good customer order.
-A Command that requires a long process of development by the lack of client side response speed can be divided and billed by step or adjusted daily prices.
-Any Cancellation of order will generate administrative costs ranging from $ 55.00 up to 25% of the order value. No cancellation possible for printed materials already in production.
-the Costs of $ 65.00 / hour, will be charged if we need to create the visual print or if we handle your files to make them compliant. When there is a problem with your files, we try wherever possible to get new files so to avoid charging you extra. However, when we are not able to get new files on time, our graphic designer will take charge of the corrections and computer graphics fee will be charged. These will have to be paid before delivery.
-having Communications is not responsible for spelling errors, assembly or other, being inside your files (including the aspects of transparency and company, as well as illustrator). When files are prepared by our team, that responsibility ends at the time of acceptance of digital PDF. In all cases, the best option to find out if everything meets your expectations is to ask a trial following a fee.
-In The development of your visual graphics made by Vü Communications, known photograph banks are used and copyright fees are paid to uphold the law. Otherwise, we use your content and it is your responsibility to verify the legitimacy of use of your equipment. All losses or expenses caused by lawsuits or claims directed to Vü Communications will be defended and honored by the customer.
-According To the texture and finish materials, varnish or protective film, the offset or digital process or pantone process mode, the result of the final color may vary and will be considered acceptable. It is also impossible to guarantee color consistency from one command to another.
-It Is possible that products are out of stock or discontinued, we will endeavor to provide a substitute or we will cancel the order.
-The Finishing products such as combo, can not be perfectly accurate, and we can not guarantee the end result (eg a thin white border all around).
-The Team production remains as faithful as possible to face vis-à-vis the delivery commitments, but it remains that these deadlines may change without notice. -When Order is a delivery, we are not liable for the order status on arrival, delay or loss thereof.
-The Responsibility of Vü Communications is limited to the amount of the order and can not take into account the effects arising on the loss of income or other for the customer.
-The Prices and promotions can change or cancel without notice.
-The Products sold may differ slightly from photos shown.
- What are your policies and terms of payment ?+
-The Payments are accepted by cash, check or credit card via Paypal. Vü Communications reserves the right to request or not the payment before delivery / production, delivery and / or facility within 30 days and it can change your payment term at any time, depending on the situation. Whatever the term of payment, there may be a deposit of up to 50% of the total invoice amount is required.
-having Communications retains ownership of the goods and services sold until full payment.
-Of Charge of $ 25.00 is charged for all payments returned or bounced.
-The Late payment fee is about 2.5% monthly, and this from the date of invoice.
-The Prices and promotions can change or cancel without notice.
-If An error or omission is detected on a bill, even if it has already been paid, it will be possible to correct it and to seek redress.
- What are your policies and terms of returns?+
-The Guarantees are unique to each and are found in the description of the products.
- Communications Vü never repay an order. In the case of a print, if a command is missed by our fault, we will reprint the order to the same specifications as the original. We demand to see through against the order before granting a reprint. Several restrictions apply to credit orders.
-Any Defective goods still on warranty must be returned at your expense with a copy of the purchase invoice. After verification, Vü Communications reserves the right to refuse the demands of the product repaired or replaced.
-In Order to notify an irregularity in terms of quantity, quality or condition of the received product, you have a 48hr period following receipt of your order.
-Attention, Color viewed on your screen does not guarantee the print color. Couleure the mixing process and the calibration thereof are not identical, which gives variations. So the record on your computer screen can not be used as reference and the command can not be denied on this condition.
- I am not satisfied and would like to get a refund or credit an order, is it possible?+
Vü Communications never repay an order. In the case of a print , if a command is missed by our fault , we will reprint the order to the same specifications as the original. We demand to see through against the order before granting réimpression.Plusieurs restrictions apply to the credit / return of orders , please read our terms and conditions for more information .
- The Rules of preparing documents for printing pour stationery category+
A) Stationary digital process (4 colors)
-Two sides document (separate )
-Resolution: 300 DPI
-Color Of the document to CMYK or PMS , if it contains . Do not forget to do the convertion . NO RGB , please!
-1/8 '' Of bleed on each side
-Zone Internal security of 1/8 in the final format
PHOTOSHOP FILES
Type: TIFF, EPS, PDF / X-4 *
Technical details :
- CS5 or earlier version .
- Document print size + bleed .
- Images flattened
- Convert all PMS to CMYK , NO RGB
ILLUSTRATOR FILES ( Vector )
Type: EPS , PDF ( PDF / X) *
Technical details :
- CS5 or earlier version .
- Document print size + bleed .
- Files centered in the paper setup
- No graphical elements must
exceed the document size
(Visible or not)
- Vector Police (Create outline) and
integrated image in the document
( Image Embed )
- Convert all PMS to CMYK
- Avoid option transparency and effects (ex: Drop shadow) in
Illutrator .
-Use The OVERPRINT PREVIEW option
before submitting your document
to ensure that the installation is
well done.
* All other file types are systematically denied for technical reasons .
PERCENTAGE OF INK (MAX 300%)
Note that for technical reasons , files should never contain more than 300% of ink mass, that is to say that the sum of your CMYK must be below 300%.
B) AND ENVELOPE HEADER IN 1 OR 2 PMS :
- Only Illustrator files ( .EPS , .PDF) CS5 or earlier.
- All PMS colors (Pantone) correctly identified ( no CMYK)
- Fonts must be vectorized (Create outline) and embedded images (embed
images)
- No graphical elements must exceed the document size (visible or not)
- Attention : You must leave a space of 5/16 inch . on each side.
SPECIAL FINISH:
If you have the special finish (eg . Diecut , Score , holing , numbering , etc ... ) we need provide additional document clearly indicating where is the finish. The document should ideally be appointed REFERENCE .
File Save:
- A file for the front and a file for the back to the more controlled bleed format.
- No cut mark, mark registry or color bar
- If you want to print the same document face / back, please submit it twice.
- The name of your files must reference your company or your order s.v.p.
- Do not use names such as Carte_recto.eps or Carte_front.eps
IF THESE SPECIFICATIONS ARE FOLLOWED, YOUR SIGNS WILL BE UNDER THE DESIRED OUTCOME. HOWEVER, there may be exceptions, such as problems with the 'overlay' in Illustrator that will not be detected before printing. If you want to be 100%, you can add a test fee.
IF WE MUST manipulate the files to make them conform to the requirements of computer graphics fee will be charged. When there is a problem with your files, we try wherever possible to get new files so to avoid charging you extra.
However, when we are not able to get new files on time, our graphic designer will take charge of the corrections and computer graphics fee will be charged. These will have to be paid before delivery.
- The rules of preparing documents for printing large format category?+
-Resolution 125 DPI
-Color Of the document: CMYK
PHOTOSHOP FILES
Type: JPEG, TIFF or EPS, PDF *
Technical details :
- CS5 or earlier version.
- Document print size + bleed more if asked.
- Images flattened
- Conver all PMS in CMYK, NO RGB , please!
ILLUSTRATOR FILES (Vector)
Type: EPS, PDF (PDF / X) *
Technical details:
- CS5 or earlier version.
- Document print size + bleed.
- Files centered in the paper setup
- No graphical elements must
exceed the document size
(Visible or not)
- Vector Police (Create outline) and
integrated image in the document
(Image Embed)
- Convert all PMS to CMYK, NO RGB
- Avoid option transparency and effects (eg drop shadow) in
Illutrator.
-Use The OVERPRINT PREVIEW option
before submitting your document
to ensure that the installation is
well done.
* All other file types are systematically denied for technical reasons.
INK PERCENTAGE (MAX 300%) and 200% for adhesive vinyl
Note that for technical reasons, files should never contain more than 300% of ink mass, that is to say that the sum of your CMYK must be below 300%.
IF THESE SPECIFICATIONS ARE FOLLOWED, YOUR SIGNS WILL BE UNDER THE DESIRED OUTCOME. HOWEVER, there may be exceptions, such as problems with the 'overlay' in Illustrator that will not be detected before printing. If you want to be 100%, you can add a test fee.
IF WE MUST manipulate the files to make them conform to the requirements of computer graphics fee will be charged. When there is a problem with your files, we try wherever possible to get new files so to avoid charging you extra.
However, when we are not able to get new files on time, our graphic designer will take charge of the corrections and computer graphics fee will be charged. These will have to be paid before delivery.
- How to get a deep black ?+
For purer blacks in 4 color printing , it is suggested to adjust the three complementary colors. The recipe is as follows: C40 M20 Y20 N100
The change will not collect on the screen , but on paper, it makes all the difference.
It's a fairly simple recipe or 20% of M and Y will help fill the pores of the paper without affecting the color hue and 40 % C will also help to fill the pores of paper but it will also help Black in darken the mixture will be able to do its job of being Black and dark .
- The color result is guaranteed ?+
-WARNING, Color viewed on your screen does not guarantee the print color. Couleure the mixing process and the calibration thereof are not identical, which gives variations.
-In Addition, depending on the texture and finish materials, varnish or protective film, make the offset or digital, the Pantone or process mode, the result of the final color may vary and will be considered acceptable. It is also impossible to guarantee color consistency from one command to another.
-The Only way to know the end result is to apply a test that is not possible for all.
-For All combo controls (regular or matte), there is only one way to ensure good color accuracy. This is to add to your order a test EPSON. Despite this ordeal, it is very difficult to guarantee the color accuracy of a printed work in combo.
-For Any other type of command, without exception, a test can be sent, however, you must make a request from your representative. A minimum amount of $ 30.00 will be added to your order.